If You are purchasing the Products, You shall be entitled to return Products to the Merchant within 15 (fifteen) days from the date of receipt of the Products, beyond which no return will be accepted by the Merchants. However, you have to notify the Merchant within 24 hours of receipt of the product/item by attaching a picture of the damaged part via email to register the complaint.
Notwithstanding the foregoing, any Product having a manufacturing defect or having been damaged in transit due to inadequate packaging shall be returned to the Merchant, at the cost of the Merchant. The return of the defective Products shall be subject to the terms of warranty provided by the Merchant for each Product.
It is clarified that the Merchant shall accept returns only if all the Products as a whole under each category in the Order is returned, it being understood that no returns for individual units of the Products ordered shall be accepted.
It is clarified that all shipment charges and risks in relation to the return of Products shall be solely borne by the Merchant.
In order to help promote quality products and services, the dedicated team at Bow Bow Products & Services Pvt Ltd is giving focused attention to micro, small, medium and large entities producing Animal food, accessories and animal care products in India.
This is a small beginning and we are trying our best to connect quality conscious vendors directly to the consumers through this entity. Read More